In accordance with the provisions of the Federal Law on the Protection of Personal Data Held by Individuals, 3DVOX provides you with the following privacy notice.
3DVOX is responsible for the use and protection of your personal data. In this regard and in compliance with the legal obligations established in the Federal Law on the Protection of Personal Data Held by Individuals, through this instrument, we inform the data subjects about the information collected from them and the purposes for which such information will be used.
Furthermore, we inform you that 3DVOX has its address located at:
Villa de los Olivos 147, Real del Bosque, León Guanajuato, Mexico.
The personal data we collect from you will be used for the following purposes, which are necessary to concretize our relationship with you and to address the services and/or requests you make:
Provide better service and have contact information to resolve doubts or issues related to the processing of the 3D model.
To carry out the purposes described in this privacy notice, we will use the following personal data:
Furthermore, we inform you that your personal data will not be shared with any authority, company, organization, or person other than us and will be used exclusively for the purposes indicated.
You have the right at all times to know what personal data we have about you, how we use it, and the conditions of its use (Access). Likewise, you have the right to request the correction of your personal information in case it is outdated, inaccurate, or incomplete (Rectification). Similarly, you have the right to have your information deleted from our records or databases when you consider that it is not being used properly (Cancellation), as well as to oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.
To exercise any of the ARCO rights, you must submit the respective request through the following email address:
The above will also serve to know the procedure and requirements for the exercise of ARCO rights. However, the request to exercise these rights must contain the following information:
The response to the request will be provided within 2 weeks and will be communicated as follows:
The contact information for the person or department in charge of processing ARCO rights requests is as follows:
Responsible Name: Customer Service Department
Address: Villa de los Olivos 147, Real del Bosque, León Guanajuato, Mexico.
Phone: 722 124 28 53
Another means of contact: www.3dvox.com
It should be mentioned that you can revoke your consent for the use of your personal data at any time. Likewise, you can revoke the consent that you may have granted for the processing of your personal data. However, it is important to note that we may not be able to attend to your request or conclude the use immediately in all cases, as it may be required by some legal obligation to continue processing your personal data. Also, you should consider that for certain purposes, the revocation of your consent may imply that we cannot continue to provide the service you requested or conclude your relationship with us.
To revoke the consent you grant in this act or to limit its disclosure, you must submit the respective request through the following email address: www.3dvox.com
Likewise, you may request information to know the procedure and requirements for revoking consent as well as limiting the use and disclosure of your personal information. However, these requests must contain the following information:
The response to the request for revocation or limitation of disclosure of your data will be provided no later than 2 weeks and will be communicated as follows: via email.
This privacy notice may undergo modifications, changes, or updates due to new legal requirements, our own needs for the products or services we offer, our privacy practices, changes in our business model, or for other reasons. Therefore, we commit to keep you informed about the changes that this privacy notice may undergo. However, you can request information regarding whether it has undergone any changes through the following email address: www.3dvox.com/privacynotice
Last updated: 25/09/2023